Act on AI, don't react to AI

It's tough to know when to act and when to react, or sometimes even to know which one you are doing at a given moment. I draw on some standard negotiation concepts and folksy old-timer sayings in hopes of convincing you neither to uncritically embrace the current wave of #ArtificialIntelligence hype nor ignore the technology as a passing fad. Let me persuade you of a middle way: #AI is something you need to make part of your strategy for the next several years in a careful, thoughtful way that considers all the small details of how your business works.

#management #hype #strategy